Last Updated: June 2025

These Terms and Conditions govern the relationship between you and Casino Lab, operated at casinolab.fun. By registering an account, you confirm that you have read, understood, and agreed to these terms. If you do not agree, you must not use the platform.

1. Eligibility

You must meet all of the following requirements to register and play at Casino Lab:

• You are at least 18 years of age
• You are a resident of the United Kingdom or another territory where online gambling is legally permitted
• You are not a resident of a restricted territory (see Section 3)
• You are not registered with GamStop or any other self-exclusion scheme that applies to UKGC-licensed operators
• You are not an employee, contractor, or immediate family member of Casino Lab or any of its software or service providers
• You are acting on your own behalf and not as an agent for any third party

Casino Lab reserves the right to request documentation to verify any of the above at any time. Failure to provide satisfactory verification within a reasonable period may result in account suspension and withholding of pending withdrawals until verification is complete.

2. Account Registration

Each player may hold only one registered account. If duplicate accounts are identified, Casino Lab reserves the right to close the duplicate account, void any winnings generated from it, and retain any bonuses credited to it.

You must provide accurate and current information during registration. It is your responsibility to keep your account details up to date. Casino Lab is not liable for failed payments or communications resulting from outdated information.

You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials. Notify Casino Lab support immediately if you suspect unauthorised access to your account.

3. Restricted Territories

Casino Lab does not accept registrations or bets from players located in the following territories: United States of America, France, Spain, Italy, Denmark, Belgium, Netherlands (unless UKGC licence conditions change), and any other jurisdiction where online gambling is prohibited or restricted by applicable law.

This list may be updated without prior notice in response to regulatory changes. Using a VPN or other method to circumvent geographic restrictions is a breach of these Terms and will result in immediate account closure and forfeiture of funds.

4. Deposits

Minimum deposit is £10 across all payment methods unless otherwise stated in a specific promotion. Casino Lab does not charge deposit fees, though your payment provider may apply charges independently.

Credit card deposits are not accepted in accordance with UKGC regulations that took effect in April 2020. Only debit cards, e-wallets, and bank transfers are accepted.

Deposits must be made from payment methods registered in your own name. Deposits from third-party accounts are not permitted and will result in account suspension pending investigation.

5. Withdrawals

Minimum withdrawal is £20. Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible.

Casino Lab processes withdrawal requests within 24 hours for e-wallets and within 3 to 5 business days for bank transfers, measured from the point at which the request is approved. Approval requires that KYC verification is complete and that all applicable wagering requirements have been met.

Casino Lab reserves the right to request additional documentation before processing withdrawals above £2,000. This is a standard anti-money laundering procedure under UK regulations.

Bonus funds are not withdrawable. Only winnings derived from bonus funds, subject to the applicable wagering requirement, may be withdrawn. See Section 6 for bonus terms.

6. Bonuses and Promotions

Welcome Bonus

The welcome bonus is available to new players only, on their first deposit. The bonus amount is matched at 100% up to £500. A minimum deposit of £20 is required to trigger the offer. The wagering requirement is 35x the bonus amount. The maximum conversion cap is £500, meaning winnings from the bonus in excess of £500 are voided.

Free spins awarded as part of the welcome offer are credited in batches of 20 per day over 10 days. Each batch expires 24 hours after credit if not used. Free spin winnings carry a 35x wagering requirement.

The bonus expires 7 days from the date of credit. Any unmet wagering requirement and remaining bonus balance are voided at expiry.

Slots contribute 100% to the wagering requirement. Live casino games contribute 10%. Table games contribute 10%. Sports betting contributes 0% unless otherwise stated.

Reload Bonus

A 50% reload bonus up to £200 is available to eligible existing players every Friday on qualifying deposits of £20 or more. Wagering requirement is 30x the bonus amount. Only slots wagers count toward the reload bonus wagering requirement. Expires 7 days after credit.

Cashback

Weekly cashback of 10% on net live casino losses exceeding £50 is credited every Monday. Cashback carries no wagering requirement. Minimum qualifying loss is £50 per week. Cashback is calculated on net losses after bonuses are excluded.

General Bonus Rules

Casino Lab reserves the right to modify, suspend, or withdraw any promotion at any time. Players found to be abusing bonuses, including through coordinated wagering, arbitrage betting, or use of software to exploit promotional terms, will have their accounts suspended and bonus-related winnings voided. Only one bonus may be active at a time unless explicitly stated otherwise.

7. Gameplay Rules

All games are provided by regulated third-party software studios. Published RTPs reflect long-term statistical averages over millions of game rounds and are not a guarantee of individual session outcomes. Casino Lab does not modify game outcomes and has no control over individual results.

In the event of a technical malfunction during a game, the affected round is void and any stake is returned to the player's account. Casino Lab is not liable for losses arising from technical failures caused by the player's own hardware or internet connection.

Any attempt to manipulate game software, use bots, exploit software bugs, or engage in collusion is prohibited and will result in immediate account closure and forfeiture of all funds.

8. Sports Betting

Bets placed on sports events are settled according to the outcome reported by the official governing body of the sport in question. Casino Lab reserves the right to void bets where there is evidence of match fixing, incorrectly posted odds, or a clear technical error in pricing.

Minimum bet is £0.10. Maximum bet limits vary by market and are displayed at the point of placing the bet. Casino Lab may apply individual account limits where betting patterns suggest professional or syndicated activity.

In-play bets are accepted at Casino Lab's discretion. Casino Lab may suspend in-play markets at any time without notice.

9. Responsible Gambling

Casino Lab is committed to providing a safe gambling environment. The following tools are available to all registered players via the account settings:

• Deposit limits (daily, weekly, monthly)
• Loss limits (daily, weekly, monthly)
• Session time limits
• Reality check reminders
• Cool-off period (24 hours to 6 weeks)
• Self-exclusion (minimum 6 months)

Deposit limit reductions and self-exclusion take effect immediately. Increases to deposit limits take effect after a 24-hour cooling-off period.

Players may also register with GamStop at gamstop.co.uk for national self-exclusion covering all UKGC-licensed operators. GamStop is free of charge.

The National Gambling Helpline is available 24/7 on 0808 8020 133. Online support is available at begambleaware.org, gamcare.org.uk, and gamblingtherapy.org.

10. Account Closure

You may close your Casino Lab account at any time by contacting support. Any pending withdrawal requests at the time of closure will be processed in the normal timeframe. Bonus balances are forfeited on account closure.

Casino Lab reserves the right to close any account without prior notice where there is evidence of fraud, money laundering, bonus abuse, breach of these Terms, or any activity that poses a risk to the integrity of the platform or other players.

11. Liability

Casino Lab provides its services on an as-available basis. We do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. Casino Lab is not liable for losses arising from platform downtime, delays, or technical errors beyond our reasonable control.

Casino Lab's total liability to any player for any single event shall not exceed the amount deposited by that player in the 12-month period prior to the event giving rise to the claim. Nothing in these Terms limits Casino Lab's liability for fraud, death, or personal injury caused by our negligence.

12. Intellectual Property

All content on casinolab.fun, including text, graphics, logos, and software, is the property of Casino Lab or its licensors and is protected by UK intellectual property law. You may not reproduce, modify, or distribute any content from this site without prior written permission.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any dispute that cannot be resolved directly with Casino Lab may be escalated to an ADR provider approved by the UK Gambling Commission. Details of the applicable ADR provider are available in the help centre. You also retain the right to bring a claim in the courts of England and Wales.

14. Changes to These Terms

Casino Lab may update these Terms at any time. Material changes will be communicated by email to registered players at least 14 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms. If you do not accept a change, you should close your account before the effective date.

15. Contact

For questions about these Terms and Conditions, contact Casino Lab support through the help centre at casinolab.fun. Support is available 24 hours a day via live chat and email.